Warranty Policy

Thank you for choosing Oreeth.
We are committed to providing high-quality, safe, and reliable IPL hair removal devices designed to enhance your daily self-care routine. This Warranty Policy explains the terms of coverage so you can shop with confidence.

1. Warranty Period

Standard Warranty
All Oreeth products include a 12-month replacement warranty from the date of purchase.

Extended Warranty
Subscribe to our email list and enjoy an 18-month extended warranty at no additional cost.

Note: Products purchased from third-party sellers may be subject to their own warranty terms and conditions.

2. Warranty Eligibility & Coverage Requirements

To submit a warranty claim, please provide:

✔ A valid order number from the official Oreeth store
✔ A sales invoice or order confirmation showing the product name and purchase date

Important:
Warranty coverage is valid only in the country of original purchase and may not apply if the product is reshipped or used internationally.

3. What This Warranty Covers

This warranty covers manufacturer defects in materials or workmanship under normal household use during the warranty period.

If a defect is confirmed, Oreeth will provide a replacement at no additional cost.

4. What Is Not Covered

This warranty does not cover damage caused by:

❌ Improper use, handling, or installation
❌ Accidents, misuse, or negligence
❌ Natural disasters (such as floods, fires, or earthquakes)
❌ Commercial, rental, or non-household use
❌ Unauthorized modifications or repairs
❌ Use with incompatible power supplies or accessories
❌ Cosmetic damage, scratches, or normal wear and tear

5. How to File a Warranty Claim

To request warranty service, please email
📧 Oreethofficial@hotmail.com with the following information:

  • Your order ID

  • Product model or name

  • A clear description of the issue

  • Photos or videos clearly showing the defect

Note: In some cases, we may request the product be returned for inspection before issuing a replacement.

6. Claim Review & Resolution

  • Warranty claims are reviewed within 2–5 business days

  • Once approved, a replacement or appropriate solution will be arranged promptly

  • You will be kept informed throughout the process to ensure a smooth experience

7. Non-Warranty Support

If your issue is not covered under warranty, we’re still happy to help.

Oreeth offers affordable repair or replacement options for out-of-warranty products.
A cost estimate will always be provided for your approval before proceeding.

8. Our Commitment to You

At Oreeth, customer satisfaction is our top priority.
This warranty policy is designed to give you confidence, peace of mind, and long-term support with every purchase.

If you have any questions or need assistance, please contact us anytime at:
📧 Oreethofficial@hotmail.com

Oreeth — Trusted Quality, Designed for Confident At-Home Hair Removal